Privacy policy

Protection of personal data privacy

In order to successfully process your order, we need your name, surname, e-mail and phone. With the help of this data we will be able to deliver the desired goods, as well as to inform you about the current status of the order. In our name, we commit ourselves to protect the privacy of all our customers. We collect only the necessary, basic customer / user data and information necessary for operating and informing the users in accordance with good business practices and in order to provide quality service. We give customers the choice, including the ability to decide whether they want or not to be deleted from the newsletter list. All customer / customer data is strictly stored and accessible only to employees whose information is necessary for doing business. All Sream.rs webmasters are responsible for respecting the privacy principles. We undertake not to use the collected data for any other purpose, or to forward them to third parties.

In addition to the above, we collect, analyze, and process information about products that our visitors are searching for and buying, as well as about the sites they visit. We use this informations to improve the web shop offer and appearance of our pages, and enable you to use more easily, more secure and more comfortable shopping.

Sdream.rs uses cookies to help you customize internet usage to your needs. Cookie is a text file that is placed on your hard drive by a web server. Cookies can not be used to run a program or to ship a virus to your computer. Cookies are uniquely assigned to you, and only can be read by the web server in the domain that sent them. One of the main purpose of the cookie is to provide benefits that will save you time.

Agreement and change conditions

Using our services implies the user's consent to the Terms of Use.

Sdream.rs is committed to adhering to all of the above, and all changes to the Terms become valid only after publishing on this site and sending e-mail notifications to all registered users.

Notice of conditions for collecting and processing personal data

The full text of the notice on the conditions for collecting and processing personal data can be downloaded in PDF format: Download PDF .

The Law on Protection of Personal Data

You can download the entire law in PDF format on the next link: Download PDF (in Serbian)

Choose the payment method that best suits you

Online credit card payment will be available soon

Termination of the agreement at a distance

The consumer has the right to terminate the contract concluded at a distance, or outside the premises within 14 days, without specifying the reason.

Phone support

You need help or you have a question about ordering. Our operators will help you step by step, call+381 32 53 77 050

100% secure shopping

You can be completely sure that online payments on our site are safe and secure. We also take care of the security of your personal information and respect for your privacy.