Payment methods

Collect on Delivery

Collect on Delivery (COD) represents cash payment to courier at delivery. In this case, after the order confirmation, the goods will be sent to your address by the Dream Courier Service, and you will pay the delivery services when you recive goods. Cost of delivery services are 500 dinars for the territory of Serbia.

You can also come to any of our S Dream retails and take youre ordered goods and pay it in store.

Online payment with payment card

You can pay the order using Visa, Visa Electron, MasterCard or Maestro Card (debit) and DinaCard card. The card must be approved by the issuing bank for online (Internet) payment.

Prilikom online naručivanja, odabirom plaćanja platnom karticom bićete preusmereni na When ordering online, by selecting payment by payment card, you will be redirected to the "Komercijalna banka" website that is safe and secure for this type of payment. Your credit card information is not available to our system at any time. Our system obtains all order information (amount of money, delivery address, billing address, etc.) and sends them to the bank. After that the bank processes the transaction and returns our system response.

The customer who uses online credit card payment via S Dream Site must meet the following requirements:

  1. The user must have an open user account at the S Dream Internet Store.
  • The user must enter his exact phone number
  • The user must enter his exact billing information (this information from S Dream Store sends the Commercial Bank to validate your card, therefore the data must be the same as on the card)
  • If a user has a different delivery address, he / she needs to create 2 addresses, so that he / she can indicate which address is for delivery, and which is used for billing adress. If you need help with adding a new address, click the "Learn more" button.Learn more
Delivery of goods is only possible on the territory of the Republic of Serbia, at your address or in S Dream retail facilities.Only the payment card owner can make a payment.

Online credit card payment procedure

Zaštićena stranica za naplatu Komercijalne banke Figure 1 - Choosing a payment method

At the very end of the order, you will be taken to a step to choose a payment method. When you choose to pay by credit card, you will be redirected to the "Order review" page.

Zaštićena stranica za naplatu Komercijalne banke Figure 2 - Order review

When you choose to pay by credit card, you will be redirected to the order preview page. On the order preview page, you need to click on the "Payment" button in order for our system to collect all the necessary transaction data. The collected data is the order data and your personal information that you entered in the registration. Your data is sent to a bank to link data to your transaction.

After clicking on the "Payment" button, you will be redirected to the payment page.

Zaštićena stranica za naplatu Komercijalne banke Figure 3 - Payment Layout Appearance

After clicking on the "Payment" button, you will be redirected to the payment page, which is part of the Komercijalna Banka service. All transaction details have nothing to do with our system. The transaction is done by the online service of Komercijalna Banka, while our system only sends the necessary data for the transaction.

On this page you need to enter the following information: card number, expiry date and CVC2 / CVV2 codes, which are located on your card.

Card entry and checking is performed exclusively between card and bank users, while S Dream Web Store does not have access to data that is exchanged.

Informacije na karticama Figure 4 - Payment card parameters
Primer 3D secure stranice Telenor banke Figure 5 - 3D Secure webpage

After entering your parameters from the card you will be redirected to 3D secure validation.

f your card supports 3D secure validation, how it can be activated and how it is implemented, you can check with your card issuer's bank. If your card does not have the 3D validation option, you can make payments in the usual way without this additional step.

For safer Internet shopping, Komercijalna Banka supports Verified by Visa and MasterCard Secure code protection (3D Secure card verification). 3D Secure is an international standard that is used to check card users and provide added security during online shopping. The service helps protect against unauthorized use of the card by third parties during the implementation of Internet transactions.

3D Secure implies that when online payments, the card user confirms his identity by using a secret password received by the bank via SMS or e-mail, which reduces the possibility of abuse - similar to the use of a PIN at the ATM. In some cases, you can get a portable reader for generating a password from a bank.

Uspešna porudžbina Figure 6 - Successful order

After the successful payment, you will be redirected to the "Order review" page and order will automaticly be completed.

If the payment was not successful, you would also be redirected to the "Order review" page, which will get a response from the bank (why the transaction is not executed). "

Potvrđivanje porudžbine Figure 6 - Successful order confirmation

At the very end, you will receive a confirmation from the S Dream Internet Store that your order is successful. You will also receive an email with details of the order.

Choose the payment method that best suits you

Online credit card payment will be available soon

Termination of the agreement at a distance

The consumer has the right to terminate the contract concluded at a distance, or outside the premises within 14 days, without specifying the reason.

Phone support

You need help or you have a question about ordering. Our operators will help you step by step, call+381 32 53 77 050

100% secure shopping

You can be completely sure that online payments on our site are safe and secure. We also take care of the security of your personal information and respect for your privacy.